Our Showrooms are open in all States and Territories.
Our dealers have implemented new hygiene and social distancing standards so that they may continue to answer any enquiries. Video conferencing and other contactless sales and delivery services may also be available.
Our Service Centres are open in all States and Territories.
If your Lexus needs a service, your preferred Lexus dealer may offer you a Service Loan Car1 and the option to have your Lexus collected from your home.
Lexus Financial Services are also available to help and offer certainty in uncertain times.
1. Service Loan Car is subject to availability only at participating dealers for members of the Encore Owner Benefits program, and for priority needs customers as determined by individual dealers on a case by case basis during the COVID-19 crisis. Service inclusions may be amended or cancelled at any time. Proof of eligibility may be required. Lexus dealers will exercise discretion in determining whether to provide the service, and will act in accordance with public health and workplace safety requirements in order to protect the health and safety of dealer staff and customers during this time. See lexus.com.au/encoreterms for Encore Benefits terms and conditions. For more information please speak to your Lexus dealer.
2. DriveCare as part of Encore Benefits applies for a 3 year period from the date a new or demonstrator Lexus vehicle is first registered on or after 01/01/2020. Coverage and service inclusions vary dependent on vehicle location. For full T&Cs see your Lexus Dealer or here.
3. Approved applicants only. Terms and conditions apply. Lexus Financial Services is a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536